1. Introduction
Welcome to the privacy policy of YueDa, the computer systems design and integration practice developed and operated by Chengdu Yuefangda Technology Co., Ltd. This policy explains how we collect, use, store, protect, and share personal information when you visit our website at https://www.yueda.mom, when you communicate with us by email or telephone, and when you engage us for the design and delivery of computer systems and related professional, scientific, and technical services.
We take privacy seriously and have built our information practices around a small number of clear principles. We collect only what we need to operate, we use information only for the purposes we describe, we do not sell personal information, and we give you meaningful control over the data that relates to you. Reading this policy carefully will help you understand what we do with information and what choices you have.
By using our website or otherwise providing information to us, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please stop using the website and contact us with any questions using the details provided at the end of this document.
2. Who We Are
The data controller responsible for the information described in this policy is Chengdu Yuefangda Technology Co., Ltd., a company registered in China. Our registered address is No. 12, Jinyan Road, Wuhou District, Chengdu - 610000, China. The developer name for our products and services is YueDa, and this is the name you will see across our website, our communications, and our project documentation.
We operate within the computer systems design and related services industry, which forms part of the broader professional, scientific, and technical services sector. Our work includes custom software engineering, systems integration, cloud architecture, data platforms, and long term technology support for organizations in a range of industries.
When we refer to YueDa, we, us, or our in this policy, we are referring to Chengdu Yuefangda Technology Co., Ltd. as the legal entity that determines the purposes and means of processing personal information.
3. Scope of This Policy
This policy applies to personal information that we collect through our website, through direct communications such as email and telephone calls, and through the services we provide to our clients. Personal information means any information that relates to an identified or identifiable individual, such as a name, an email address, a telephone number, or a business contact role that can be linked to a specific person.
This policy does not apply to information that is anonymized or aggregated in such a way that it cannot reasonably be used to identify an individual. It also does not apply to information that we process on behalf of a client under a separate agreement, where the client acts as the controller of that data. In those situations, the privacy policy of the client will generally govern.
Where we process data on behalf of a client, we act as a data processor and follow the instructions of that client, consistent with our contractual obligations and applicable law.
4. Information We Collect
We collect several categories of information, always with the goal of operating our business effectively and providing a high quality service. The information we collect can be grouped into the categories described below.
Contact and identity information
When you reach out to us through our website contact form, by email, or by telephone, we may collect your name, email address, telephone number, company name, job title, and the content of your message. This information lets us respond to your inquiry and, where appropriate, begin a conversation about a potential project.
Business and project information
If you engage us to design or build a system, we collect information needed to deliver the work. This may include business requirements, technical specifications, project timelines, feedback, and the contact details of people involved in the project on your side.
Technical and usage information
When you visit our website, our servers and third party analytics tools may automatically collect technical data such as your internet protocol address, browser type, device type, operating system, referring pages, pages visited, and the date and time of each visit. This information is generally collected in aggregate and helps us understand how the website is used.
Communication records
We may keep records of correspondence with you, including email threads and notes from telephone conversations, so that we can provide continuity of service and resolve any questions or disputes that may arise.
5. How We Collect Information
We collect information directly from you when you fill in a form, send us an email, call us, or otherwise communicate with us. This is the primary way we receive personal information, and it gives you control over what you choose to share.
We also collect some information automatically when you use our website. Cookies, web beacons, and similar technologies allow us to record how the website is accessed and used. This automatic collection is described in more detail in the cookies section of this policy.
Finally, we may receive information from third parties in limited circumstances, for example when a colleague introduces us to you, when a client shares a list of team members for a project, or when a service provider assists us with business operations. Whenever we receive information from a third party, we treat it with the same care as information you give us directly.
6. How We Use Information
We use the information we collect for the following purposes, and we do not use it for unrelated purposes without first notifying you or obtaining your consent where required.
To respond to inquiries
We use contact information to answer your questions, provide information about our services, and follow up on requests you have made. This is the most common use of the information you submit through our website.
To deliver and manage our services
We use project and business information to scope, plan, design, build, test, deploy, and support the systems we are engaged to deliver. This includes managing schedules, coordinating with your team, and maintaining records of the work performed.
To improve our website and services
We use aggregated technical and usage information to understand which parts of our website are most useful, to identify problems, and to improve the experience we offer to visitors and clients alike.
To meet legal and business obligations
We may process information to comply with applicable laws, regulations, and legal processes, to protect the rights and safety of our company and others, and to establish, exercise, or defend legal claims.
To communicate with you
We may use your contact details to send you information about our services, project updates, and administrative notices. You may opt out of marketing communications at any time by contacting us or following the instructions in the communication.
7. Legal Bases for Processing
Where data protection law applies, we rely on one or more legal bases to process personal information. The appropriate basis depends on the nature of the processing and the relationship we have with you.
We process information to perform a contract with you or to take steps at your request before entering into a contract, such as preparing a proposal for a project you have asked us to consider.
We process information to pursue our legitimate interests, provided those interests are not overridden by your rights and freedoms. Legitimate interests include operating and improving our business, responding to inquiries, and protecting our systems from misuse.
We process information to comply with legal obligations, such as keeping records required by law or responding to lawful requests from authorities.
In some cases we rely on your consent, for example when we send certain types of marketing communication. Where we rely on consent, you have the right to withdraw it at any time, and withdrawal will not affect the lawfulness of processing carried out before you withdrew consent.
10. Data Retention
We keep personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the reason we hold it.
Contact and inquiry information is generally retained for as long as needed to respond to your request and for a reasonable period afterward to manage our relationship with you.
Project and business records are retained for the duration of the engagement and for a period after its conclusion to meet legal, tax, and accounting obligations and to resolve any disputes.
When information is no longer needed, we delete or anonymize it using secure methods. If deletion is not immediately possible, we isolate the information from further use until it can be removed.
11. Data Security
We apply technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures are reviewed and updated as our practices and the threat landscape evolve.
Our safeguards include encryption of data in transit and at rest where appropriate, access controls that limit information to those who need it for their work, and regular review of our systems for vulnerabilities.
While we work hard to protect information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to responding promptly and appropriately to any suspected breach and to notifying affected individuals and authorities where required by law.
12. International Data Transfers
Our company is based in China, and information we collect may be processed in China and in other countries where our service providers operate. The data protection laws in those countries may differ from the laws in your own country.
When we transfer personal information across borders, we take steps to ensure that it receives an adequate level of protection. These steps may include entering into standard contractual clauses, relying on adequacy decisions where they apply, or implementing other appropriate safeguards required by applicable law.
If you would like more information about the safeguards we use for international transfers, you may contact us using the details at the end of this policy.
13. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information. These rights may include the following.
Right of access
You may request a copy of the personal information we hold about you and information about how we process it.
Right to correction
You may ask us to correct information that is inaccurate or incomplete.
Right to deletion
You may ask us to delete your personal information in certain circumstances, subject to legal obligations that require us to retain it.
Right to restrict processing
You may ask us to limit how we process your information in certain situations.
Right to data portability
You may ask to receive your information in a structured, commonly used, and machine readable format and to have it transferred to another controller where technically feasible.
Right to object
You may object to processing based on our legitimate interests, and to processing for direct marketing purposes.
To exercise any of these rights, please contact us using the details below. We will respond within the time required by law and may ask you to verify your identity before acting on a request. You also have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
14. Privacy for Children
Our website and services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal information from children under the age of 16, or under a lower age where permitted by local law.
If you are a parent or guardian and believe that a child has provided us with personal information, please contact us immediately using the details at the end of this policy. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete that information promptly.
15. Third Party Links
Our website may contain links to websites operated by third parties that are not under our control. This policy does not apply to those websites, and we are not responsible for their content or their privacy practices.
When you follow a link to another website, we encourage you to review the privacy policy of that website before providing any personal information. The presence of a link does not mean that we endorse the linked website or its practices.
16. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, in technology, in legal requirements, or in the services we offer. When we make changes, we will update the effective date at the top of this page.
If we make material changes, we will take reasonable steps to bring them to your attention, such as posting a notice on our website or contacting you directly where appropriate. We encourage you to review this policy periodically so that you remain informed about how we protect your information.
17. How to Contact Us
If you have questions about this privacy policy, about how we handle your personal information, or if you would like to exercise any of the rights described above, please contact us using the details below.
Email: guide@yueda.mom
Telephone: +17792623399
Address: Chengdu Yuefangda Technology Co., Ltd., No. 12, Jinyan Road, Wuhou District, Chengdu - 610000, China
Website: https://www.yueda.mom
We aim to respond to all privacy related inquiries within a reasonable time and to resolve any concerns fairly and promptly.